Ww99 takes the protection of every user's personal data seriously. This document clearly explains how we collect, use, store and safeguard your information.
Every aspect of data management at ww99 is built on the principles of transparency, security and respect for the privacy rights of Malaysian users.
All personal data transmitted between your device and ww99 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. None of your data travels in an unsecured state.
Ww99 has never and will never sell, rent or trade users' personal information to any third party for marketing purposes. Your data belongs to you — it is not a commercial asset of ours.
All data management practices at ww99 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have legally guaranteed rights over your personal data.
Ww99 only collects data that is genuinely necessary to provide services to you. Each category of data collected has a clear, stated purpose — no excessive or unjustified data collection takes place.
Users have the right to request deletion of their personal data at any time, subject to applicable legal and compliance requirements. Deletion requests will be processed within 30 business days.
In the event of any security incident that may affect your data, ww99 is committed to notifying users within 72 hours of detecting the incident, in line with international best practices.
This Privacy Policy ("Policy") is published by ww99 ("we", "Platform") and applies to all users who access or use the ww99.plus website and all related services. This Policy explains how we collect, process, store and protect your personal information.
By using the ww99 platform, you agree to the practices described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to request account closure and deletion of your data.
Ww99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). As a Malaysian user, you have legally guaranteed rights regarding your personal data, and we respect and facilitate the exercise of those rights.
Ww99 collects the personal data necessary to provide, improve and protect our services. The following are the categories of data we collect:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Required (KYC) |
| Contact Information | Email address, phone number | Required |
| Financial Information | Bank account number, transaction records | Required (deposit/withdrawal) |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Game records, betting history, login activity | Automatic |
| Communication Data | Customer support conversation records | Where applicable |
Your personal data is collected through several different channels when you interact with the ww99 platform:
Ww99 uses your personal data solely for lawful, stated purposes as outlined below. We will not use your data for any other purpose without first obtaining your consent:
Ww99 does not sell or rent your personal data to any party. However, in certain limited situations, we may share data with the following parties:
Ww99 works with service providers that help us operate the platform — including payment processors, technology infrastructure providers and identity verification services. All such providers are bound by strict data confidentiality agreements and are only permitted to process your data for purposes specified by ww99.
Ww99 may disclose user data to the relevant authorities when required by Malaysian law — including law enforcement investigations, court orders or regulatory reporting requirements. In such situations, we will notify users wherever possible unless prohibited by law.
Should ww99 be involved in any merger, acquisition or asset transfer, user data may be transferred as part of that transaction. Users will be notified in advance and given the option to withdraw if required by law.
Ww99 continuously invests in security infrastructure to protect users' personal data. The technical and organisational security measures we implement include:
Ww99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:
Once the retention period expires, data will be securely deleted or anonymised in a manner that can no longer be linked to any individual.
Under Malaysia's PDPA and ww99's policy, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:
Request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
Request correction of inaccurate or outdated personal data. Users may update some data directly through account settings.
Request deletion of your personal data, subject to applicable legal data retention obligations.
Object to the processing of your data for direct marketing purposes at any time without providing a reason.
Request your data in a structured, machine-readable format for transfer to another service provider.
Request restriction of your data processing under certain circumstances, such as while a data accuracy verification process is ongoing.
Ww99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
These cookies are required for basic platform functions such as login authentication, session security, and basic navigation. The platform cannot function properly without these cookies and does not require your consent.
These cookies help us understand how users interact with the platform — which pages are visited most frequently, how long sessions last, and where users encounter issues. This information is used in aggregated and anonymised form for platform improvement purposes only.
These cookies store your preferences such as preferred language, display settings, and notification preferences so you do not need to reset them each time you access the platform.
Ww99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any significant changes will be communicated to you via:
The "Updated" date at the top of this document always reflects the date the latest version of this Privacy Policy came into effect. Continued use of the platform after that date indicates your acceptance of the updated policy.
We encourage you to review this Privacy Policy from time to time so you are always informed of how ww99 protects your information.
If you have any questions, concerns or wish to exercise your privacy rights, the ww99 Data Protection Officer (DPO) team is ready to assist:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion, the full process may take up to 30 business days.